Frequently Asked Questions – RxPest
General Service Questions
Do you require long-term contracts?
No. RxPest does not require long-term contracts for standard pest control services. Customers may choose recurring service schedules without contractual obligation.
What pests do you treat?
RxPest treats common household and structural pests, including ants, cockroaches, spiders, beetles, wasps, rodents (rats and mice), mosquitoes, termites, fleas, ticks, and other pests commonly found in Central Texas.
Do you offer residential and commercial pest control?
Yes. RxPest provides pest control services for both residential and commercial properties. Service options vary based on property type and inspection findings.
Scheduling and Appointments
How quickly can service be scheduled?
Service scheduling depends on demand and service type. Appointments are typically scheduled in advance, and customers are notified prior to technician arrival.
Will I be notified before the technician arrives?
Yes. Customers are generally contacted before the technician arrives, often with an estimated arrival window.
Do I need to be home during service?
In many cases, customers do not need to be present during exterior or routine services. Interior treatments or inspections may require access to the home.
Safety and Products
Are treatments safe for children and pets?
RxPest uses pest control products approved for residential use and applies them according to label instructions and state regulations. Customers are provided guidance on re-entry times for people and pets when applicable.
How long do treatments take to dry?
Dry times vary depending on the product and application area. Technicians provide specific instructions during or after service.
Do you use Integrated Pest Management (IPM)?
Yes. RxPest follows Integrated Pest Management (IPM) principles, which focus on inspection, identification, targeted treatment, and recommendations to reduce pest-attracting conditions.
Mosquito Control
How soon will I notice fewer mosquitoes?
Results vary based on weather, property conditions, and mosquito pressure. Many customers notice a reduction after treatment, but mosquitoes may not be eliminated entirely.
What mosquito control options do you offer?
RxPest offers mosquito barrier treatments and In2Care mosquito systems, depending on property conditions and customer preference.
Will mosquitoes disappear completely?
Mosquito control reduces mosquito populations but does not eliminate mosquitoes entirely, especially in areas with nearby breeding sources.
Termites and Inspections
Do you provide termite inspections?
Yes. RxPest provides termite inspections and treatment services based on inspection findings.
What is a WDI inspection?
A Wood Destroying Insect (WDI) inspection is commonly required for real estate transactions and identifies visible evidence of termites or other wood-destroying insects at the time of inspection.
Do you provide termite treatment warranties?
Warranty availability depends on the type of treatment and inspection findings. Details are provided at the time of service.
Pricing and Estimates
Do you offer free estimates?
Estimates may be provided depending on the service type and inspection requirements. Some services require an on-site inspection before pricing can be determined.
What payment methods are accepted?
RxPest accepts common payment methods, including credit cards. Payment options are discussed during scheduling or service.
Licensing and Service Area
Are your technicians licensed?
Yes. RxPest technicians are licensed and certified by the Texas Department of Agriculture.
What areas do you serve?
RxPest serves Austin, Texas and surrounding Central Texas communities, including Leander, Cedar Park, Round Rock, Georgetown, and Pflugerville. Service availability may vary by location.
This FAQ is provided for informational purposes and reflects typical services, policies, and procedures. Specific recommendations may vary based on inspection findings.